Kravings Cookies: From Classic to Creative Cookbook

Thank you for purchasing Kravings Cookies: From Classic to Creative Cookbook. We hope you enjoy creating delightful treats with our recipes. However, if you are not completely satisfied with your purchase, we are here to help.

Returns:

• Eligibility: To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
• Time Frame: You have 30 calendar days from the date of purchase to return your item for a refund.
• Proof of Purchase: Please provide a receipt or proof of purchase to complete your return.

Refunds:

• Processing: Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment.
• Time Frame: You will receive the credit within a certain number of days, depending on your card issuer’s policies.

Shipping:

• Return Shipping Costs: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
• Exchanges: If you need to exchange your cookbook for the same item due to a defect or damage, please contact us, and we will provide instructions on how to proceed.

Contact Us:

If you have any questions about our refund policy or need assistance with a return, please contact our customer service team at:

• Email: hello@kravingscookies.com

We value your satisfaction and are committed to ensuring a positive experience with our cookbook. Thank you for your understanding and support.

Thank you for purchasing Kravings Cookies: From Classic to Creative Cookbook. We are committed to delivering your cookbook promptly and securely. Below you will find details regarding our shipping policy.

Shipping Destinations:

• We ship to addresses within the United States only.
• Please note that shipping availability may vary based on your location.

Shipping Rates & Delivery Estimates:

• United States:
  • Standard Shipping: 5-7 business days, $4.99
  • Expedited Shipping: 2-3 business days, $9.99
  • Next-Day Shipping: 1 business day, $19.99

Order Processing:

• Orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email.
• You will receive a notification once your order has shipped, along with tracking information.

Shipping Confirmation & Order Tracking:

• Once your order has shipped, you will receive a shipping confirmation email that includes your tracking number.
• You can track your order through our website or the carrier’s tracking portal using the provided tracking number.

Damages:

• Kravings Cookies is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim.
• Please save all packaging materials and damaged goods before filing a claim.

Contact Us:

If you have any questions or concerns about your shipment, please contact our customer service team at:

• Email: kravingscookies@gmail.com

We appreciate your business and are committed to ensuring your cookbook arrives promptly and in excellent condition.